DELIVERY
- How much do you charge for delivery ?
- Do you deliver outside of Australia ?
- When will I receive my order ?
- What if I won’t be home when my delivery is due to arrive ?
- Can I delay the delivery of my order ?
- Do you deliver to PO Boxes ?
- How do I track my order ?
- I change the delivery address after I have placed an order ?
- I need my order quickly. Can I pay to get it delivered with Express Post ?
- Do you offer Click and Collect ?
- I would like to talk to somebody at ShoeBeDoo with regards to Delivery !
RETURNS
- What is the difference between a Return and an Exchange ?
- What is ShoeBeDoo’s Return / Exchange Policy for ONLINE purchases ?
- What is ShoeBeDoo’s Return / Exchange Policy for IN STORE purchases ?
- Where do I send Returns or Exchanges ?
- How many times can I make an Exchange ?
- Can I Return or Exchange a Sale or a Discounted Item ?
- Can I return and Online order to one of your Stores ?
- For a Refund, how long will it be before I receive the money back ?
- Can I Return or Exchange ALL items that I purchase from ShoeBeDoo ?
- What do I do if the item I purchase from ShoeBeDoo is faulty ?
- I would like to talk to somebody at ShoeBeDoo with regards to my Return or Exchange !
SIZE GUIDE
- What sizes do you stock ?
- Do you stock half sizes ?
- I have large feet. What brands does ShoeBeDoo have for large feet ?
- I have small feet. What brands does ShoeBeDoo have for small feet ?
- I have one foot larger than the other. What size should I go for ?
- How do I size up my foot ?
- You have heel height and platform height on your descriptions. What are they ?
- What can I put into my shoes to stop my feet slipping ?
- What if my size is not available online ?
- Do you stock wide calf boots ? Do you stock skinny calf boots ?
- My head is small. What if the hat I purchase is too big ?
PAYMENTS
- What type of Payments do you accept ?
- Can I use AfterPay ?
- I have a coupon /discount code. How do I use it ?
- I have an eGiftCard from your store. How do I use it?
- Can I set up a Layby at ShoeBeDoo, even if I do not live closeby?
- Can I buy something I have found on your website from you over the phone ?
- Do your prices include GST ?
- How can I be sure my credit card details are safe on your website ?
- How can I be sure PayPal is secure ?
GIFT CARDS / VOUCHERS
- Can I purchase Gift Cards / Vouchers online ?
- I want to send a physical Gift Card to someone. Can I do this ?
- I want to send an electronic Gift Card to someone. Can I do this ?
- What if the item I want is less than the value of my eGiftCard ?
- What if the item I want is greater than the value of my eGiftCard ?
- Can I apply a discount / coupon code to the purchase of any Gift Card ?
